IT Operations

5 IT roadmap gotchas in a disruptive era

Long-term planning — once the bedrock of IT operations — has become increasingly challenging for CIOs of late. The ability to anticipate change, pivot effectively, and avoid common pitfalls is vital to ensuring your IT journey ends in success.

Why your business transformation is stuck and how to make it fly

You’ve got big goals to transform the business, disrupt the market, and deliver better, faster, and smarter. But after all that effort, are you actually seeing results?

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Project.

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

Unlocking future AI-driven innovation by modernising yesterday's legacy systems

Hard lessons from a chaotic transformation

Persistence pays off after three years of digital and cultural change at a tourism giant.

The missing backbone behind your stalled AI strategy

Without a formal AI CoE, most organizations stall at experimentation; this is the blueprint for building the structure that drives scale.