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Shifting to product management from a traditional project-based approach has its challenges. Ensuring IT operations and service delivery are aligned to business outcomes is the key to success.
Complexity and security are primary concerns but enterprises first have to ensure they have a modern stack.
Now in force, DORA has proved challenging for many IT leaders to achieve compliance, particularly around third-party providers, suppliers, and subcontractors.
The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
IT’s opinion on the promise of agentic AI is divided, with leaders seeing agents as core to business operations in the near future and IT pros — who will deploy them — much more skeptical.
CIOs need to make technology education and literacy a proactive strategy — because HR and user departments struggle to establish digital literacy and IT’s on the hook for results.
There’s no shortage of opinions about PMOs. Some rave about their effectiveness while others question if they’re a waste of time. The truth is, you can’t know if a PMO can deliver the business outcomes you need until you understand
Among relationships established within the board of directors, those in charge of the technological and communication aspects are especially called upon to find the full potential of new digital tools.
ITIL 4 is IT's go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here's everything you need to know about the latest ITIL certifications.
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