News

Workday’s new dev tools help enterprises connect with external agents

Among the additions are some improvements to Workday’s Developer Copilot, which can now generate application code snippets, data queries, and functional orchestrations.

By Anirban Ghoshal

Jun 5, 2025 1 min

Enterprise Applications Generative AI Workday

The ROI of AI: Why impact > hype

AI delivers real ROI when tied to real business goals, not hype. Start with outcomes, not algorithms, to unlock lasting value, agility and efficiency.

By Burley Kawasaki

Jun 5, 2025 9 mins

Artificial Intelligence Generative AI IT Strategy

Moderna’s HR-IT merger: Trend or exception to the rule?

The pharmaceutical and biotech company recently combined its HR and IT departments under a single leader in a move that has raised eyebrows. Does this point toward a convergence of HR and IT at other companies?

By Dr. Ken Knapton, IDC adjunct research advisor

Jun 5, 2025 8 mins

Artificial Intelligence IT Leadership

Company boards push CEOs to replace IT workers with AI

The huge numbers of IT layoffs in 2024 and early 2025 are likely to continue as companies look to drive efficiencies with AI while bracing for a recession.

By Grant Gross

Jun 5, 2025 6 mins

Hiring IT Jobs IT Strategy

The habits that set future-ready IT leaders apart

Cummins CIO Earl Newsome breaks down the mindsets, habits, and skillsets IT leaders need to thrive in the volatile and uncertain world of continuous change ahead.

By Dan Roberts

Jun 5, 2025 12 mins

Change Management Digital Transformation IT Leadership

IT outsourcing explained: Your guide to strategies, benefits, and avoiding common mistakes

Outsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure your IT outsourcing initiatives succeed.

By Stephanie Overby

Jun 5, 2025 19 mins

IT Leadership IT Strategy Outsourcing

Data mesh: The secret ingredient in enterprise AI success

Data mesh empowers enterprise AI by enabling secure, flexible access to domain-specific data, which is crucial for unlocking real business value from AI.

By Daniel Avancini

Jun 4, 2025 7 mins

Artificial Intelligence Data Quality IT Strategy

AI governance platforms wait for customers to catch up

While it’s mission-critical, most organizations still haven’t implemented an AI monitoring and risk management platform. What’s the hold up?

By Robert Mitchell

Jun 4, 2025 10 mins

CIO Generative AI IT Governance Frameworks

Upgrade or else, SAP warns as end of S/4HANA Compatibility Pack licensing nears

A bridge between SAP ECC and S/4HANA, the Compatibility Packs are only licensed until year-end for most users.

By Lynn Greiner

Jun 4, 2025 6 mins

ERP Systems SAP Software Licensing

Nearly half of SAP ECC customers may stick with legacy ERP beyond 2027

As the end of support for ECC nears, many customers continue to avoid moving to S/4HANA because of the cost and complexity of migration.

By Grant Gross

Jun 4, 2025 6 mins

ERP Systems IT Strategy SAP

IBM acquires Seek AI, launches Watsonx Labs to scale enterprise AI

The move could simplify access to enterprise data in regulated industries such as finance, healthcare, and government.

By Prasanth Aby Thomas

Jun 3, 2025 4 mins

Enterprise Applications IBM

AI at the dinner table: How smart tech is reshaping the future of food

At Nestlé, AI is enhancing forecasts, recipes and sustainability. The food giant has developed ethical and scalable AI systems, striking a balance between tech and human oversight.

By Greg Kahn and Luca Dell’Orletta

Jun 3, 2025 6 mins

Generative AI Green IT IT Strategy

The 7 hottest jobs in IT

Organizations are on the hunt for skilled talent in data, security, and engineering roles — but aspiring candidates are encouraged to develop skills, hands-on experience, and adaptability given that change is the one true constant.

By Paul Heltzel

Jun 3, 2025 10 mins

Careers Hiring IT Jobs

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.

By Sarah K. White and Lynn Greiner

Jun 3, 2025 8 mins

IT Governance IT Strategy ITIL

Project drift: How to deal with IT’s silent project killer

All too often projects stray off course without CIOs and project managers realizing it. Here’s how to spot project drift and stop it before losing your bearings on timelines and deliverables entirely.

By Mary Shacklett

Jun 3, 2025 6 mins

Digital Transformation IT Strategy Project Management

Download the ‘New Thinking about Cloud Computing’ Enterprise Spotlight

In this issue: Cloud computing is highly established, and IT’s view has shifted from understanding the concept to making the best use of it to solve both technology and business challenges. The time is ripe to step back and revisit your thinkin

By CIO.com and InfoWorld staff

Jun 2, 2025 1 min

Cloud Computing Data Center IT Strategy

The 3 key pillars of data governance for AI-driven enterprises

AI demands adaptive data governance: real-time automation of policies, lineage and AI-driven monitoring ensures dynamic compliance for modern enterprises.

By Yash Mehta

Jun 2, 2025 7 mins

Compliance Data Governance Generative AI

CIOs get serious about closing the skills gap — mainly from within

Strategic CIOs are redefining how their organization is building future-ready, resilient teams, with upskilling and intentional learning and development plans leading the way.

By Esther Shein

Jun 2, 2025 15 mins

Hiring IT Skills Mentoring

MCP is enabling agentic AI, but how secure is it?

As model context protocol paves the way as a foundational rulebook for effective agentic AI, security issues surrounding deploying and connecting to MCP servers need to be understood.

By Martin De Saulles

Jun 2, 2025 5 mins

Artificial Intelligence Emerging Technology IT Strategy

Barb Wixom and MIT CISR on managing data like a product

MIT CISR research into information businesses reveals how treating data as a product, complete with owners, lifecycle and metrics, separates leaders from laggards.

By Michael Bertha

May 30, 2025 6 mins

Data Management IT Leadership IT Strategy

Avery Dennison takes culture-first approach to AI transformation

The materials science giant — and world’s largest Google Gemini installed base — has achieved broad benefits from an AI strategy that emphasizes enterprise-wide training and ‘humans in the loop.’ Now CIO Nick Colisto is

By Paula Rooney

May 30, 2025 6 mins

CIO 100 Digital Transformation Manufacturing Industry

The agentic AI assist Stanford University cancer care staff needed

Nigam Shah, CDO for Stanford Health Care, explains how Microsoft's multiagent orchestration technology enables the management, analysis, and reasoning of diverse types of health data to improve care for cancer patients.

By Irene Iglesias Álvarez

May 30, 2025 4 mins

Artificial Intelligence Healthcare Industry Innovation

How writing makes you a stronger leader

Writing is a leadership superpower: It conquers cognitive limits, clarifies complex thoughts and stress-tests ideas for a decisive strategic advantage.

By Chris Fuller

May 29, 2025 7 mins

Careers IT Leadership

What ROI? AI misfires spur CEOs to rethink adoption

FOMO still drives AI investments, but with only 25% of projects meeting expectations, chief executives may be shifting from ‘fail fast’ to a slower, more intentional approach.

By Grant Gross

May 29, 2025 6 mins

Artificial Intelligence IT Strategy ROI and Metrics

BI buyer’s guide: Top 10 business intelligence tools

It's not always easy choosing a business intelligence tool to meet the needs of the enterprise. Here are 10, however, that could make a big difference.

By Peter Sayer, Thor Olavsrud

May 29, 2025 11 mins

Business Intelligence Enterprise Applications Enterprise Buyer’s Guides

SAP teams up with Alibaba to host Cloud ERP workloads in China

The partnership will also see Alibaba adopt SAP offerings to run its own business.

By Anirban Ghoshal

May 28, 2025 4 mins

Alibaba ERP Systems SAP

AI regulation in the US is heating up, but keeping up will become harder

AI laws are proliferating across US states, creating a complex patchwork that businesses must navigate to remain compliant and operate their AI systems legally.

By David Talby

May 28, 2025 7 mins

Compliance Generative AI Regulation

Are CIOs buckling under the weight of expectation to deliver business value?

Digital leaders are taking on increased responsibilities for areas beyond the IT department. While the business wants more from CIOs, some technology chiefs accept the expectation to deliver value as an opportunity to shine. Others, however, will sin

By Mark Samuels

May 28, 2025 9 mins

Business IT Alignment CIO IT Skills

Land O’Lakes rewrites the rules of product-based data alignment

Rather than embed business leads in data teams, the agricultural cooperative flipped the script on cross-functional collaboration by positioning data product operations directly into business units themselves.

By Michael Bertha

May 28, 2025 5 mins

Agriculture Industry Data Management Data Science

AI agents mean the death of the web

What Google and Microsoft see ahead is something completely different, not just on the surface but fundamentally. And it’s not going to end well for the web’s ability to connect, engage, and form community.

By Marcus Jerräng

May 28, 2025 7 mins

Generative AI Internet Web Development

Salesforce to buy Informatica in $8 billion deal

The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the implications for Informatica users are less clear.

By Evan Schuman

May 27, 2025 7 mins

Informatica Mergers and Acquisitions Salesforce.com

Digital leadership in a divided world: 2025 CIO and CTO priorities by region

IT decision-makers must tailor digital strategies to regional realities as geopolitics, regulation and culture reshape tech leadership in 2025.

By Antony Panteli

May 27, 2025 13 mins

IT Leadership IT Strategy Regulation

9 projects top of mind for IT leaders today

From embracing AI to modernizing infrastructure, IT leaders are focusing more on key business differentiators, risk mitigation, emerging issues, and transforming IT to accelerate change.

By Mary K. Pratt

May 27, 2025 10 mins

Business IT Alignment Digital Transformation IT Strategy

What is ITSM? Managing IT to serve business needs

As technology becomes increasingly essential to business growth, companies look for ways to incorporate IT services into overall needs. ITSM helps businesses build structure around the lifecycle of those IT services, from ideation and creation, to ma

By Sarah K. White

May 27, 2025 9 mins

IT Governance Frameworks IT Leadership IT Strategy

The great IT disconnect: Vendor visions of the future vs. IT’s task at hand

For CIOs, critically important first steps toward IT’s future require the kind of customer-informed vision few vendors and CEO ‘visionaries’ are offering right now.

By Thornton May

May 27, 2025 5 mins

IT Strategy Technology Industry Vendor Management

Network bloat: AI-driven data movements cause cloud overspend

A significant percentage of enterprise cloud network spending is wasted, due to preventable mistakes and manual processes, and the recent spike in AI deployments is adding to the problem.

By Maria Korolov

May 26, 2025 1 min

Artificial Intelligence Cloud Computing

The 7 unwritten rules of leading through crisis

Your crisis management playbook may look fail-proof on paper, but leadership and culture offer intangibles that can make or break execution when emergency strikes.

By John Edwards

May 26, 2025 8 mins

IT Leadership Incident Response Risk Management

5 questions to test tech resilience and build a 90-day action plan

Whether it’s global trade disruptions, agentic AI, or reskilling the workforce, your technological resilience will define how effectively you can respond.

By Koenraad Schelfaut

May 26, 2025 6 mins

CIO ICT Partners IT Skills

How IT and OT are merging: Opportunities and tips

The convergence of IT and operational technology (OT) can improve security, optimize processes, and reduce costs. This is how large companies do it.

By Wolfgang Herrmann

May 23, 2025 10 mins

Automotive Industry IT Operations Manufacturing Industry

The implementation failure still flying under the radar

Ask anyone who’s been through a challenging implementation program and they’ll say cracks start to form before it all begins.

By Sam Bayaa

May 23, 2025 4 mins

Digital Transformation ERP Systems IT Skills

Digital twins at scale: Building the AI architecture that will reshape enterprise operations

AI-powered digital twins enhance efficiency, predict outcomes and enable cost-effective system tuning by simulating real-world entities before live deployment.

By Magesh Kasthuri

May 22, 2025 9 mins

Artificial Intelligence Data Integration Enterprise Architecture

Why Microsoft is unifying data and AI within Fabric

Fabric is being transformed as a decision infrastructure layer to support faster decision making and easier development of agentic applications, analysts say.

By Anirban Ghoshal

May 22, 2025 1 min

Databases Generative AI Microsoft Azure

MCP, ACP, and Agent2Agent set standards for scalable AI results

New AI protocols are emerging to ease model connections and agent management, giving CIOs the roadmap to easier, standardized AI deployments while avoiding vendor lock-in.

By Grant Gross

May 22, 2025 6 mins

Artificial Intelligence Technology Industry

Data analytics and AI on and off the court in Orlando

The Orlando Magic and the SAS Viya platform expand their partnership to enhance gameday experiences and personalize digital interactions for fans.

By Irene Iglesias Álvarez

May 22, 2025 5 mins

Digital Transformation Innovation Media and Entertainment Industry

SAP wants to make AI ubiquitous — just don’t ask about S/4HANA

An omnipresent copilot Joule and hundreds of AI agents buzzing through SAP’s software cosmos — this is how SAP envisions the future enterprise, presumably with Sapphire no-show S/4HANA at the core.

By Martin Bayer

May 22, 2025 7 mins

ERP Systems Generative AI SAP

SAP and AWS launch co-innovation program to accelerate enterprise AI adoption

At SAP Sapphire 2025, the two tech giants teamed up to embed generative AI deeper into ERP, targeting supply chain, finance, and beyond.

By Mastufa Ahmed

May 22, 2025 3 mins

Amazon Web Services Generative AI SAP

M&S says it will respond to April cyberattack by accelerating digital transformation plans

As the profit hit from the incident reaches $400 million, company says it will compress a two-year upgrade project into six months.

By John E. Dunn

May 21, 2025 6 mins

Cyberattacks Digital Transformation Security

Basis Technologies launches Klario to help automate SAP change management

AI guides the process of deciding on the right change to meet requirements, but the company says there’s always a human in the loop.

By Lynn Greiner

May 21, 2025 5 mins

Change Management ERP Systems SAP

The AI-native generation is here. Do not get left behind

What does it look like for an organization to transform into an AI-native company?

By Rudina Seseri

May 21, 2025 6 mins

Artificial Intelligence Data Quality Generative AI

Synthetic data’s fine line between reward and disaster

It can be faster, easier, cheaper, more representative, and more privacy preserving to generate data than to collect it. But done wrong, synthetic data can double down on everything you’re trying to avoid. What’s the way forward to ensure

By Mary Branscombe

May 21, 2025 13 mins

Artificial Intelligence Data Quality Generative AI